BDP-83 Problems FAQ
How do I get rid of the funny icons on the upper right of the screen?
Use Setup -> Playback Setup and set all of these entries to Off:
- Angle Mark
- PIP Mark
- SAP Mark
How do I rerun the Setup Wizard?
First, remove any disk from the tray then: As shown in the manual (Installation / Setting Up the Player - Easy Setup Wizard / Access the Easy Setup Wizard) use Setup -> Device Setup -> Reset Factory Default.
This will erase your current settings, so write them down if they are important to you.
Print off and mark up the BDP-83 Settings Checklist (PDF) to document your custom settings.
Why does the player turn off when I turn off the display?
Or vice versa, or some other weird interaction. As explained in the manual (Setup Menu Options / Device Setup / HDMI CEC) this is a feature of the HDMI CEC (Consumer Electronics Control) standard. It allows multiple devices to mess with each other more effectively. Use Setup -> Device Setup -> HDMI CEC to set the feature to Off or Limited.
Why is there a vertical black line in the center of the screen?
That sounds like Demo Mode. Use Setup -> Video Setup -> HDMI Options -> Demo Mode and set it to Off. See What is Demo Mode?
Why did my remote stop working when I changed the code set?
As shown in the manual (Installation / Remote Control / Setting the Remote Code) eject the tray (using the control on the player, since the remote is not working), point the remote at the player and press the Enter button for 5 seconds. This will resynchronize the remote and the player. The setting of Setup -> Device Setup -> Remote Control Code will be changed to match the remote. A confirmation message will appear on the front panel.
How do I resume from the screensaver on Universal Studio discs?
Try any arrow key, Enter or the Popup Menu. It's not intuitive, but that's how these discs are programmed.
What does PBC - Play Back Control do?
How do I show title and chapter time elapsed and remaining?
See the manual (Basic Operations / On-Screen Display). When the On-Screen Display is showing, use the Page Up and Page Down buttons to cycle through title and chapter elapsed and remaining times. The front panel continues to show the selected mode when the On-Screen Display is dismissed.
Why is my remote not working correctly?
See the manual (References / Troubleshooting / Remote control failure). If you've been changing the remote codes, see Why did my remote stop working when I changed the code set? Else, it's probably the batteries. The backlit remote seems to use batteries faster than the older remotes. If new batteries don't help, try this first:
Note that OPPO recommends not using lithium batteries.
- Remove the batteries.
- Press and hold each button, one at a time, on the remote control for 3 seconds.
- Put fresh batteries into the remote.
There is a gotcha when using older OPPO remotes around the BDP-83. If you press and hold Enter on an older remote when the BDP-83 tray is ejected it will will resync the player to code set 1, which will be a problem if you were using a different code set. So: don't do that. Or resync with the BDP-83 remote if it happens.
Why does it behave this way? It could not be otherwise, given you want (a) code set 1 as an option for compatibility with older players, and (b) the ability to resync the code set from the remote.
The requirement to have the tray ejected when resyncing was added to make this problem less likely.
Why does the On Screen Display show every title as #1?
This will happen with some Blu-ray discs that are authored as one title -- the contents are split out using an internal playlist structure. The player has no way to display a title number.
Why does the player ask to update firmware when I load a disc or USB stick?
If there is firmware on a data disc or USB device the player will ask if it should be installed. Delete the UPG/ folder and try again.
Why won't my USB device work?
See the manual (Media File Playback):
- The device must be formatted as FAT or FAT32.NTFS and other file systems are not supported.
- From the manual:This unit supports "USB Mass Storage Class Bulk-Only Transport" devices only. Most USB thumbs drives, portable hard disk drives and card readers conform to this device class. Other USB devices such as MP3 players, digital cameras, and mobile phones may not be compatible.
- Hard drives should have external power.
It is reported that USB-powered 2.5" drives do in fact work with the player, but I have heard cautions that these can burn out the USB ports. As OPPO advises, use external power.
Why is the player not remembering my settings?
Settings are saved when the player is powered down, not when the setting changes are made. If you have some sort of irregular shutdown, for example if the player locks up, the recent setting changes may not be saved. Do an orderly shutdown to make sure your settings are retained.
What do I do if a Blu-ray disc will not load or play, or if it freezes the player?
- Eject the tray, then press Setup.
- turn off BD-Live: Network Setup -> BD-Live Network Access -> Off.
- Erase BD-Video Data: Device Setup -> Persistent Storage -> Erase BD-Video Data.
- Exit Setup, power off and on again, and load the disc.
Why does the player need firmware updates before it will play certain Blu-ray discs?
Here are OPPO's replies to a set of questions I submitted regarding Blu-ray disc compatibility and firmware updates (August 2009): What happens on OPPO's end when a new problem disc appears?Blu-ray Disc compatibility issues generally have the highest priority in our TODO list. Once a problem disc is identified, we obtain multiple copies of the disc to perform tests and confirm issues. Our firmware engineers start to analyze the problem and work with our decoder chip maker to develop a solution. Depending on the nature of the problem, we may be able to resolve it in-house; or our chip maker may provide an updated decoder library for us to integrate into the firmware.
Are you entirely on your own or do you get any help from the studio, a chip partner, or the BDA?We are not entirely on our own. The chip maker is very supportive. We also have contacts with the studios and so does the chip maker. The BDA is not generally involved in individual disc issues, but there are "round robin test" (RRT) events organized by the BDA to bring studios and player makers together to test for compatibility. We participate in RRT events but the events are not frequent enough to discover all disc compatibility issues.
What are the causes of the issues? Are the studios adding new features or is the existing spec too sloppy? It's not just a matter of DRM updates, is it?There could be many causes. Most of the issues are related to Java and copyright protection. The BD-Java specs are very complicated and a lot of details are not well defined. The Java implementation (middleware) in different players can come from different sources and each has some variation. The disc authoring tools may use a Java implementation and libraries from different vendors. The copyright protection mechanisms used by the studios are updated from time to time, and the players must be updated to support them.
Is OPPO in a more difficult position than other vendors in this regard? Do bigger companies get better support?Since we are new to the Blu-ray industry, at the early stage we may be lagging behind other well-established Blu-ray player manufacturers a little bit. However we are catching up quickly. The studios and disc authoring houses are very supportive of our effort. It also helps that many movie reviewers are starting to use our BDP-83 as their reference player, and they are helping us to communicate with the studios. I am not sure if bigger companies get better support, but it is likely that systems like the PlayStation 3 are used in every studio's QA process so this is an advantage.
Is this a problem for the BR industry, and is anyone doing anything to address it?This is indeed a problem for the Blu-ray industry. Based on our recent experience, we found that the studios and disc authoring houses are very supportive in resolving disc/player compatibility issues. Since the release of the BDP-83, we have made some really good progress in placing the BDP-83 into the studios and disc authoring houses so it becomes a part of the disc QA process. We and our chip maker are also involved in testing newly pressed discs although due to confidentiality and non-disclosure agreements I cannot provide any details on this front. This type of cooperation will allow us to fix issues earlier on, or allow the studios to re-author the discs before mass production. Overall, we believe disc compatibility issues will be gradually reduced, and most issues will be resolved before the users get the discs. On the other hand, due to the complexity of the Blu-ray standard and the evolving nature of the business, all player brands and models may still encounter compatibility issues from time to time. Should that happen we believe that we will be the quickest to respond with firmware updates.